UK Gambling Commission

The UK Gambling Commission on Wednesday announced that it has fined white label operator TGP Europe Limited £316,250 (€360,651) in relation to AML shortcomings and social responsibility failures.

The operator – which runs 19 websites – will also receive an official warning and have conditions added to its licence.

Social responsibility failures included:

  • Allowing customers to continue to gamble after hitting multiple safer gambling alerts without intervention
  • Relying on automated, as opposed to human, interactions when customers hit safer gambling alerts
  • Not assessing the effectiveness of these interactions or whether additional steps were required such as a telephone interaction.

Anti-money laundering failures included:

  • Not having a money laundering and terrorist financing risk assessment which adequately addressed risks, such as customers providing false or stolen identification documentation and risks linked to complex or unusually large transactions
  • Not adequately considering and mitigating the money laundering risks posed by their business-to-business relationships
  • Having ineffective policies and procedures in relation to due diligence undertaken prior to white label agreements.

In a statement, the Commission said that additional licence conditions setting out action the TGP Europe must take to ensure thorough due diligence checks are conducted have been added to its licence.

The Commission also reminded all operators entering white-label partnerships of their obligations at law.

White label partnerships involve a licensed operator running a gambling business using the branding of another business.

Read TGP Europe full penalty here.

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