As we approach the end of 2023, it’s time to reflect on yet another transformative year for the iGaming industry. According to the Online Gambling Global Market Report 2023 by Research & Market, the industry was on track to reach $88.65 billion (€81.3bn) by year-end, marking a substantial growth of 9.3 per cent CAGR. All in all, this year’s developments have been nothing short of remarkable.

Naturally, such growth never happens in a vacuum. That’s why we’re delving into the pivotal trends and facets that have shaped the iGaming landscape over the past year, to set the stage for what lies ahead in 2024 and beyond.  

Regulatory changes

In 2023, the iGaming landscape witnessed significant regulatory changes. Countries including Italy, Hungary, and Sweden updated their gambling regulations, underlining a collective commitment to responsible gaming and consumer well-being. Furthermore, the US and the UK heightened regulatory measures, with the UK’s white paper particularly prioritising player safety through proposals to reform several areas. These shifts are compelling operators to rethink their strategies to reach players and enhance customer engagement.

Adding a layer of complexity was Malta’s Bill 55, which stirred controversy. This bill aims to safeguard operators licensed by the MGA under specific circumstances, shielding them from enforcement actions that pose a threat to the provision of gaming services in Malta. It remains to be seen if the bill will have its desired impact, and whether other jurisdictions will attempt to pass similar bills.

Greater market expansion

The North American market has re-affirmed itself as the global frontrunner in online gambling revenue for 2023. Anticipated to reach $25.22 billion by year-end, the region boasts a remarkable 14.3 per cent user penetration. This growth in North America is fuelling a surge of interest from established operators.

Meanwhile, Latin America, spearheaded by Brazil and Mexico, has experienced a betting boom, which has been amplified by expanding sports betting markets in Argentina, Colombia, and Peru. Looking towards Asia, India, Bangladesh, and Malaysia have emerged as untapped markets rife with potential, owing to their vast populations and escalating digital connectivity.

Evolving recruitment trends

As iGaming operators continue to grow within emerging territories, the need for skilled professionals remains crucial. Operators entering these markets are seeking talent with a proven track record to help them get their operations up-and-running with minimal delays. The demand extends across various roles, from data analysts and software developers to marketing experts.

This rise of regulated markets and heightened strictness of regulatory frameworks worldwide has meant that there’s a growing demand for compliance personnel in various areas.

Simultaneously, the hunger for seasoned C-level professionals persists.

The challenges of retaining talent

Crafting distinct employer brands that reflect a company’s values and culture has never been more crucial to success in the area. Operators are realising the significance of investing in employee wellbeing, offering wellness incentives, pathways for career progression, and initiatives that foster work-life balance. Providing flexible and hybrid working options remains a big draw for candidates. Through such initiatives, operators are seeking to create workplaces that not only attract but also retain top-tier talent.

Partner with Exacta Solutions for expert guidance

Keeping pace with industry trends can be a demanding task. At Exacta Solutions, it’s our mission to not just keep up but stay ahead in the iGaming sector. We pride ourselves on being experts, offering specialised recruitment and M&A assistance through valuable industry insights that go deeper than readily available information.

Whether it’s navigating M&A activity, understanding recruitment trends, or devising effective headhunting strategies, we’ve got you covered. Let’s explore how Exacta Solutions can take your iGaming operation to the next level.

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